Case Study: Bridgewater State University streamlines campus expense management with SAP Concur

Bridgewater State University streamlines campus spend for 10,000 students with SAP Concur

Bridgewater State University, a public institution in Massachusetts, faced challenges in managing employee expenses and travel across its campus. The university needed a solution to integrate disparate technologies, ensure policy compliance, improve accountability, and enhance traveler safety. To address this, they partnered with vendor SAP Concur to implement an integrated travel and expense platform.

The solution from SAP Concur provided automated workflows for approvals and audits, integrated with the university's ERP system, and enforced spending rules. It featured a mobile app for easy receipt capture and a mandated booking tool connected to a duty-of-care provider for traveler safety. As a result, Bridgewater State achieved better visibility into spending, increased efficiency for staff, and a much more user-friendly and seamless process for faculty and employees.

Bridgewater State University