Case Study: Barton Malow achieves nearly $275K in annual savings and a 75% audit workload reduction with SAP Concur

Barton Malow Empowering a Mobile Workforce Concur Travel and Expense Saves Company Nearly $275k per Year

Barton Malow, a 100% American‑owned general contractor with more than 2,000 employees working across North America, relied on paper-based expense reports and a decentralized travel booking process that made mobile work and compliance difficult. The company needed a cloud-based, mobile solution to simplify travel booking and expense reimbursement for its widely dispersed workforce while improving controls and the employee experience.

Barton Malow implemented SAP Concur (Concur Expense, Concur Travel, ExpenseIt, Expense Pay Global) plus integrations with partners like Lyft/Uber and corporate card programs, added audit rules, and ran proactive policy education. Adoption reached 100%, audit workload fell by 75% (about one FTE/~$90k), and combined savings from electronic processes, policy changes, partner integrations, and rebates totaled about $275k annually, alongside a 5% drop in compliance issues and 94.5% of airline bookings processed through Concur.

Barton Malow

Jill Liegghio

Accounts Payable Manager