Case Study: Barclays achieves a unified global travel & expense policy and full visibility into travel spend with SAP Concur

Barclays Gains Access to Integrated Travel & Expense Data with SAP Concur Solutions

Barclays, a global bank with around 85,000 employees, faced fragmented local travel and expense policies, two legacy systems, and a growing number of expense types that made it hard to see and control travel spend. The organization needed a single, consistent global T&E policy and better visibility into end-to-end travel and expense data.

Barclays implemented SAP Concur solutions—backed by stakeholder working groups and Select Care—to standardize processes, simplify expense types to fewer than 80, and improve the employee expense experience. The rollout delivered cleaner, consistent data, fewer miscategorized and rejected claims, 100% audit capability, and an integrated view of travel spend that supports smarter budgeting and supplier negotiations.

Barclays