SAP Concur
164 Case Studies
A SAP Concur Case Study
Educational Data Systems, Inc., a Dearborn-based educational training company with about 435 employees and roughly 150–200 regular travelers across 27 offices in seven states, had outgrown its manual expense process. Reconciling corporate card statements, tracking receipts, and creating spreadsheet-based reports was time-consuming, reduced policy compliance (~80%), and left the company with no visibility into travel spend—hindering budgeting and vendor negotiations.
In one month the company implemented Concur Expense integrated with the American Express Corporate Card, automating card reconciliation and expense reporting. The change cut employee report preparation time by 75%, reduced processing time by more than 66%, eliminated one FTE, lowered accounting hours by 60–70%, halved reconciliation time, made reimbursements four times faster, raised compliance to about 95%, and delivered 100% visibility into travel spend—enabling better decisions and vendor negotiation.
Rob Dancer
CFO