Case Study: American Bureau of Shipping achieves tighter T&E control and real‑time spend visibility with SAP Concur

As spending on global business travel increases, companies are leveraging their expense data to eliminate waste and promote policy

American Bureau of Shipping (ABS), a 5,000+ employee ship classification society headquartered in Houston with offices in 70 countries, faced rising global travel spend and the attendant risks of fraud, waste and FCPA exposure. With a four-person team unable to manually review roughly 5,000 expense reports a month, ABS was essentially "flying blind" and needed meaningful, scalable insight into duplicates, unusual spending patterns and cross-border compliance risks.

ABS integrated Concur Travel and Concur Expense with Oversight Insights On Demand to automate data acquisition and apply advanced analytics. The solution delivered management dashboards and real‑time monitoring that pinpointed non‑compliant expenses, high‑risk transactions and countries, reduced leakage, and promoted policy awareness—providing a strong deterrent effect and greater executive confidence without adding significant headcount.

American Bureau of Shipping

Jon Feiwell

Director of Financial Process & Quality Improvement