SAP Concur
164 Case Studies
A SAP Concur Case Study
Alkermes, a global biopharmaceutical company with about 2,000 employees based in Dublin and Boston, faced manual, time-consuming travel and expense processes that made it difficult to maintain compliance, duty of care and clear visibility into spend across regions.
Implementing the SAP Concur suite (Travel, Expense, TripLink, Expense Pay, Intelligence, Policy Audit, Consultative Intelligence and User Support Desk) automated end-to-end T&E workflows, mobile receipt capture and corporate card feeds (97% adoption), and enforced policy controls and audits. The outcome was centralized spend visibility and proactive reporting, faster reimbursements (payments in 2–3 days), reduced manual errors and fraud risk, and higher staff productivity across roughly 1,500 monthly reports.
Tetiana Sapun
Senior Travel and Expense Specialist