Case Study: tewipack eliminates admin burden and speeds order processing with Sana Commerce SaaS

Sana SaaS web store relieved tewipack of all its administrative tasks

Tewipack is a 47‑year‑old family business specializing in adhesive technology for manufacturing, technical resellers and private customers, known for catering to complex, bespoke requirements. Faced with more industrial buyers starting their supplier search online, the company needed to make routine and sample orders faster and simpler, improve response times (including live chat support), and use e-commerce to reach new markets such as 3D printing without sacrificing high‑quality, consultative service.

Since May 2019 Tewipack moved to Sana Commerce’s SaaS web store integrated with Microsoft Dynamics NAV, eliminating ERP interface headaches and delivering B2B features like price scales, individual discounts and full order history. The solution reduced administration and technical upkeep, sped up order processing and customer support, and—backed by good data quality and experienced partners—became a central information hub for sales and technical teams, positioning the company to grow its e-commerce channel.

tewipack

Daniel Sajko

Marketing Director