Case Study: Nord-Lock Group scales connected B2B commerce with Sana Commerce

Nord-Lock Group moves 50%+ of orders online with Sana Commerce

Nord-Lock Group, a global manufacturer of bolt securing solutions, faced challenges scaling its manual, relationship-driven order processes which relied on email and phone. Their initial e-commerce effort failed because it was disconnected from their ERP, requiring manual re-entry of orders and adding no efficiency. They partnered with Sana Commerce to find a connected digital solution built on their Microsoft Dynamics ERP.

Sana Commerce implemented an integrated web store that displays real-time pricing and inventory directly from the ERP, eliminating manual data entry. This solution has been rolled out across 28 countries, resulting in over 50% of orders being placed online in mature regions. This shift freed customer service teams from manual processing to focus on growth and support, enabling scalable and efficient B2B commerce.

Nord-Lock Group