Case Study: Zorgservice XL achieves 7–15% annual cost savings and streamlined SAP-integrated e‑commerce with Sana Commerce

How Zorgservice XL Helps Hospitals Save Money With E-Commerce

Zorgservice XL is a Dutch provider of purchasing, logistics and invoicing services for hospitals, helping clients reduce operational costs. Their legacy web store was outdated and hard to update, offered poor product discovery and visuals, and lacked role-based authorizations needed for diverse users (nurses, assistants, managers and budget holders), creating inefficiencies across procurement and billing.

By implementing Sana Commerce with seamless SAP integration, Zorgservice XL made full product, inventory, order-status and budget data available in a user-friendly web store with tailored authorizations and validation against procurement rules and cost centers. The upgrade cut SKUs and suppliers, shortened lead times, enabled new services (department delivery) and faster onboarding of new hospitals, and helped clients realize annual savings of 7–15%.

Zorgservice XL

Gani Gashi

Manager of Finance, Controlling and IT