Case Study: Wolky achieves streamlined order processing and improved customer service with Sana Commerce

How Wolky Streamlined their Order Process and improved customer service

Wolky is a Dutch family-run shoe company founded in 1982 and sold through more than 2,000 international retailers. They needed a B2B e-commerce solution that could handle fashion matrices (styles in multiple colors, sizes and materials) and integrate with Pebblestone and their Dynamics NAV ERP so retailers always had the right information at the right time.

By implementing Sana Commerce with seamless integration to Dynamics NAV and Pebblestone, Wolky delivers real-time product and order data to its B2B web store, supports multiple languages (including French) and applies region-specific rules for U.S. and Canadian orders. The outcome was faster, more accurate ordering, simpler product visibility control for a small team, fewer customer-service corrections and improved access to new markets.

Wolky

Rozanne Young

COO