Case Study: Teknocalor achieves 40% year-on-year e-commerce growth with Sana Commerce

How Teknocalor increases 40% year-on-year e-commerce growth with integrated e-commerce

Teknocalor is a Finnish, family-owned leader in importing HVAC products and construction components since 1958. Preparing to launch its first web store, the company wanted to boost revenue, raise customer satisfaction and cut operational costs while ensuring tight integration with its Microsoft Dynamics NAV ERP—prioritizing usability and reliability for its professional B2B customers.

By implementing Sana Commerce’s ERP-integrated e-commerce solution, Teknocalor achieved major gains: 40% year-on-year e-commerce revenue growth since 2017, a 141% jump in online revenue between 2018 and 2019, improved conversion rates and higher customer satisfaction. The platform also delivered significant cost savings—lower customer acquisition and sales costs—and increased operational efficiency (reducing the team by 4–5 people) while maintaining profitability.

Teknocalor

Olli Mäkelä

Chief Digital Officer & Business Unit Director