Case Study: Attach2 Limited achieves faster, error-free B2B order handling with Sana Commerce

Attach2 Limited saves 21.1 hours monthly with Sana Commerce

Attach2 Limited, a manufacturer and supplier of excavator attachments, faced challenges scaling its B2B operations due to complex, manual sales processes. Their outdated systems could not handle their highly tailored pricing for each customer or provide real-time visibility into inventory for complex product assemblies, leading to delays and errors. To support its growth and global customer base, Attach2 needed a solution and turned to Sana Commerce for its Sana Commerce Cloud platform.

Sana Commerce implemented its cloud-based e-commerce solution, which integrated directly with Attach2's Microsoft Dynamics Business Central ERP. This provided real-time, accurate pricing and inventory data, empowering customers with self-service tools. The results were significant, saving 21.1 hours monthly on manual processes and transitioning 7% of order inquiries and quotes to the web store. This enhanced customer confidence and provided a scalable foundation for Attach2 Limited's future growth.

Attach2 Limited