Samsara
177 Case Studies
A Samsara Case Study
UFP Industries, headquartered in Grand Rapids, Michigan, serves thousands of customers across retail, construction, and industrial sectors with a 350‑truck private fleet that completes over 200,000 deliveries annually. Facing the need to improve customer service, driver safety, and operational efficiency, UFPI looked to technology to provide better fleet visibility and streamline delivery processes.
By deploying Samsara’s live GPS, dash cams, and document management, UFPI now shares real‑time shipment locations with customers, captures video of harsh events for targeted driver coaching, and digitizes proof of delivery. These changes increased customer satisfaction, improved safety outcomes, and cut administrative workload—saving the company over $600,000 a year and hundreds of thousands more through overall operational efficiencies.