Case Study: Sears Home Services saves nearly $1M in claims and recovers $500K in fleet assets with Samsara

Sears Home Services saves nearly $1M in claims with Samsara

Sears Home Services, a large nationwide provider of residential appliance and HVAC repair, faced challenges managing its 1,700+ technician fleet. With only basic GPS tracking and no cameras, the company lacked visibility into accidents and driver behavior, leading to rising insurance and claim costs. They turned to Samsara for a connected operations solution to gain real-time insights and scalable safety tools.

Samsara implemented its platform, including AI Dash Cams and Vehicle Gateways, providing unified visibility and enabling proactive coaching. This solution helped Sears Home Services reduce auto accident costs by 55% and total claim costs by nearly $1 million. Additionally, using Samsara's GPS data, the company recovered over 50 vehicles, protecting an estimated $500,000 in fleet assets.

Sears Home Services