Case Study: Mexican Red Cross achieves faster, safer COVID-19 emergency response with Samsara

How the Mexican Red Cross is responding to COVID-19 with help from Samsara

The Mexican Red Cross of Nuevo León faced a COVID-19 surge that required new PPE and decontamination protocols, dedicated ambulances and isolation tents, and continued rapid response to more than 100 emergency calls a day—where the first 10 minutes are critical to patient outcomes. Leadership needed a way to coordinate resources, protect staff and patients, and keep response times low under unprecedented operational strain.

By deploying Samsara’s fleet-management platform—real-time GPS tracking and dispatching, driver messaging, and dash cams—the Red Cross can quickly send the closest ambulance on the fastest route, prepare crews with case-specific instructions, and monitor sanitization and safety practices. The result is faster, more reliable emergency responses, better on-the-ground coordination, and improved compliance with COVID-19 safety protocols.

Mexican Red Cross

Rogelio Ayala

General Director