Case Study: Roto-Rooter achieves centralized visibility and improved safety at scale with Samsara

How Roto-Rooter Invests in Safety at Scale

Roto-Rooter needed a safety solution that could scale across branches while improving communication with drivers and reducing distracted driving and harsh incidents. After evaluating options, the company chose Samsara’s all-in-one platform to help regional managers stay connected with drivers and support a broader safety program.

Samsara implemented the platform in phases, starting with management buy-in and pilot programs that quickly showed fewer harsh incidents. By rollout, Roto-Rooter was using exoneration footage to build driver trust and the Safety Inbox to coach specific behaviors. With Samsara, the company gained centralized visibility into branch performance, streamlined reporting and communications, and improved safety engagement across teams.

Roto-Rooter

Kim Ohl

Director of Safety and Risk Management