Case Study: Certarus achieves 97% reduction in service downtime and industry-leading safety with Samsara

Certarus reduces downtime by 97% with preventative maintenance and real-time data

Certarus is a 24/7 energy-as-a-service provider that delivers low‑carbon compressed and renewable natural gas across 16 hubs to more than 500 customers, managing 250+ vehicles and 1,200+ assets. As the business scaled, Certarus faced gaps and silos in data, unreliable monitoring, and the high operational risk of downtime and safety incidents at remote customer sites.

By adopting the Samsara connected operations platform, Certarus consolidated telemetry, vehicle and asset gateways, AI dash cams, remote equipment controls, and an UpKeep integration into one cloud system. This enabled real‑time monitoring, preventative maintenance scheduling, video‑based coaching, and remote intervention—resulting in a 97% reduction in service downtime, driver safety scores rising from 88 to 94, lower maintenance costs, faster response times, and a measurable competitive edge in safety and operational efficiency.

Certarus

Chi Fang

Head of Technology