Case Study: ArcBest, a supply-chain logistics leader, achieves 50% reduction in HOS management time and improved fleet efficiency and safety with Samsara

ArcBest - Customer Case Study

ArcBest is a century-old leader in supply chain logistics operating the 14th largest for-hire fleet in the U.S. (1,600+ road units, 2,700+ city vehicles, ~7,000 drivers). The company needed a scalable, tightly integrated telematics and safety solution because their previous provider lacked the data connectivity and reliability required to ensure accurate Hours-of-Service (HOS) compliance, expose them to DOT audit risk, and drain time and resources.

ArcBest partnered with Samsara, deploying roughly 4,400 Vehicle Gateways and AI dash cams, training thousands of drivers, and building 32 custom API endpoints to integrate Samsara data with ArcBest’s in-house systems. The unified platform let managers correct HOS entries in one workflow, cut time spent managing unassigned HOS by 50%, reduced preventable accidents by 13%, lowered maintenance costs through reliable uptime, and earned ArcBest recognition as Samsara’s 2020 Top Fleet for Most Innovative Fleet.

ArcBest

Lloyd Keefer

Manager, Strategic Vendor Management