Case Study: Serco lowers driver risk scores and insurance costs with SambaSafety Risk Cloud

Serco lowers risk scores and goes 100% paperless with SambaSafety

Serco, a major North American service provider with a large driver fleet, faced challenges with its manual fleet safety processes. These relied on annual MVR checks and driver self-reporting, which left critical incidents undetected for months. To gain a more proactive and scalable solution, Serco turned to SambaSafety and implemented its Risk Cloud platform.

SambaSafety provided continuous MVR and telematics monitoring, automated alerts, and online driver training. This solution enabled Serco to catch previously unreported disqualifying incidents and dramatically improve overall driver risk scores. The results included a fully paperless program, a reduction in insurance deductibles, and fewer claims, allowing the team to shift from reactive measures to proactive safety improvements.

Serco