Samanage
83 Case Studies
A Samanage Case Study
The Wisconsin Economic Development Corporation (WEDC) needed a reliable IT ecosystem to support its mission of attracting and retaining businesses in the state. Without a formal IT asset or service management program, the organization tracked assets in Excel, relying on error-prone manual entry and lacking lifecycle, contract, licensing, and cost visibility.
WEDC implemented the Samanage Service Desk, integrating it with existing tools to gain instant visibility into assets, lifecycle data, approvals, licensing, compliance, and costs. The user-friendly solution met their technical and reporting needs at an affordable price point, enabling WEDC to better control IT costs and refocus time and resources on delivering services and economic development.
Gregory Beach
Director of Information Technology