Case Study: Todd Street Productions achieves 30% faster hardware management and full inventory visibility with Samanage

Production Company Effectively Manages Diverse and Vast Hardware Inventory

Todd Street Productions, a New York–based 360 marketing and communications firm with in-house video, digital and graphic studios, needed a better way to track desktops, laptops, iPads, hard drives and loaned equipment than spreadsheets. IT Support Specialist Brian Farrelly required a shareable, up-to-date inventory of all hardware across the office and on client sites to support remote troubleshooting and asset management.

They implemented Samanage for its ease of use, Zendesk integration and budget fit; the agent installed quickly on Macs and PCs and provided a full inventory in about a week. As a result Farrelly can view hardware specs remotely, manage loaned devices, and has reduced time spent on hardware management by about 30%.

Todd Street Productions

Brian Farrelly

IT Support Specialist