Case Study: FilesAnywhere achieves streamlined IT service management and full asset visibility with Samanage

FilesAnywhere, a Leader in Cloud-Based Services, Finds ITSM Harmony with Samanage

FilesAnywhere, a Bedford, Texas–based pioneer in cloud file storage serving thousands of customers, needed a fast, easy way to manage the infrastructure that keeps its service running. With every employee dependent on multiple apps and devices, the IT team had to track servers, PCs, Macs, software and vendor contracts with zero room for error.

They chose Samanage from the Google Apps Marketplace for its quick setup, Google integration and ease of use. Samanage now manages all assets, enforces software license compliance, alerts the service desk to at‑risk machines (missing AV or unwanted software), and provides a service catalog and improved IT-audit visibility—streamlining operations and reducing risk.

FilesAnywhere

Bob Childress

Technology Infrastructure Manager, AKA Jack of All Trades