Case Study: EF&I Services Corp achieves time-saving IT asset management and saves up to two days a week with Samanage

EF&I Services Corp Finds Time-Saving IT Asset Management Solution That Enhances Processes

EF&I Services Corp, a Tampa-based SMB serving the telecommunications industry nationwide, manages widespread engineering, installation, and maintenance operations for clients like AT&T, Comcast, Sprint, and Verizon. With IT assets spread across multiple locations, IT Manager George Abell faced the ongoing challenge of keeping inventory accurate, resources accessible, and user issues resolved using an older tool (Dell eSMART).

EF&I implemented Samanage for IT asset management and found it easy to learn and more capable than their previous solution, with the added benefit of allowing direct data input by IT staff. The new system streamlined inventory and support processes, significantly reducing workload—Abell estimates it saves him as much as two days a week.

EF&I Services Corp

George Abell

IT Manager