Case Study: DRMP, Inc. achieves reduced company liability and streamlined IT asset reporting with Samanage

DRMP Reduced Company Liability and Streamlined Reporting

DRMP, Inc., a Florida-based civil engineering, surveying, planning and environmental firm founded in 1977, struggled with time-consuming, unreliable IT asset and license reporting. Slow network polling and a rudimentary free asset tool forced the IS team to compile audit data from spreadsheets, accounting records and photos, making Microsoft and Autodesk audits difficult and raising the need for a dependable, cloud-based solution that could integrate with their new Zendesk help desk.

DRMP implemented Samanage, integrating it with Zendesk and OneLogin to tie contracts and users to assets, attach tickets, and centralize inventory data. This delivered fast, trusted hardware and license reports, enabled a four-year desktop refresh cycle, reduced audit liability and staff time spent on reporting, and improved purchasing forecasts and contract management through mobile-accessible, consolidated asset data.

DRMP, Inc.

Chris Cantrell

Information Systems (IS) Manager