Case Study: Burgmann Anglican School achieves automated asset visibility and simplified IT workflows with Samanage

Burgmann Anglican School Eases Technological Growth with Automation and Visibility into Assets

Burgmann Anglican School, a two‑campus school in Canberra serving 1,600 students, struggled to manage a growing number of devices. Their existing tool only collected basic device data, forcing the IT team into time‑intensive manual data collection, poor reporting, and limited ability to hold users accountable for assigned assets.

The school implemented Samanage for its Zendesk integration, detailed asset analytics, and quick deployment—an agent rapidly populated comprehensive asset records. The result: manual searches were eliminated, IT gained clear visibility into asset location, lifecycle and maintenance across both campuses, and the team now has vendor support and a scalable platform to support future growth.

Burgmann Anglican School

Hannah Robinson

ICT Learning Support Technician