Case Study: Bluedrop Performance Learning Inc achieves proactive IT and streamlined asset management with Samanage

Bluedrop Becomes a More Proactive IT Team Through IT Service Management

Bluedrop Performance Learning Inc., which oversees Bluedrop Training & Simulation and Bluedrop Learning Networks, faced rapid growth and an acquisition that added more than 90 users. Their existing help-desk tools and manual processes couldn’t track asset lifecycles, scale with new devices and servers, or provide the automation and due diligence the IT team needed.

Bluedrop adopted Samanage, a cloud ITSM with integrated service desk and asset management, enabling automated inventory discovery, ticket-to-asset correlation, and easy reporting. The team gained visibility to plan replacements and budgets, detect risks like missing antivirus, eliminate repetitive tasks, and focus on higher‑value projects.

Bluedrop Performance Learning Inc

Brad Yetman

Director of Information Technology