Case Study: NetSupport achieves a 30% increase in outbound email activity with Salesloft

NetSupport Centralizes Sales Processes to Drive Big Outcomes

NetSupport, a global education and IT management software provider, was struggling with fragmented communication, duplicated work, and too many manual sales tasks that left reps with less time for customer engagement. The team needed a centralized way to manage templates, strategies, and sales processes, and they chose Salesloft to help solve the challenge.

With Salesloft Revenue Orchestration, NetSupport streamlined its sales workflows, improved visibility, and rolled out the platform in phases across teams with support from Salesloft Academy. The results included a 30% increase in outbound email activity in a single quarter, along with higher response rates, better conversions, longer call times, and less team burnout.

NetSupport

Maggie Layfield

VP of Sales