SalesForce Service Cloud B2B Case Studies & Customer Successes

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Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate philanthropy model, called the 1-1-1 model, by which they donate 1% of them equity, 1% of employee time, and 1% of product to improve communities around the world.

Case Studies

Showing 11 SalesForce Service Cloud Customer Success Stories

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Activision Cut Customer-service-related Expenses by 25% Per Year

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How Adidas Stays a Step Ahead With Salesforce

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Agibank achieves frictionless customer service and growth with Salesforce Service Cloud

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How A Healthcare Trailblazer Delivers Customer Satisfaction With Service Cloud

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How Service Cloud Helped Carvana Move Into The Fast Lane

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Design Within Reach Expands Its Brand With a Personalized Approach

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Going the extra mile for customers drives a retention rate of 99%.

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FedEx achieves 2,000% ROI with Salesforce Service Cloud and Data 360

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KONE Keeps People on the Move With Salesforce

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Marriott Takes Care of Customers With Innovation in the Hands of Every Agent

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Why The Container Store Is A Trailblazer In Retail

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