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Visit WebsiteActivision Cut Customer-service-related Expenses by 25% Per Year
Activision
Tim Rondeau
Senior Director of Customer Care
SalesForce Service Cloud
Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate philanthropy model, called the 1-1-1 model, by which they donate 1% of them equity, 1% of employee time, and 1% of product to improve communities around the world.
Case Studies
Showing 9 SalesForce Service Cloud Customer Success Stories
How Adidas Stays a Step Ahead With Salesforce
Adidas
Joseph Godsey
Head of Digital Brand Commerce
How A Healthcare Trailblazer Delivers Customer Satisfaction With Service Cloud
Athenahealth
Kachina Miller
Senior Manager, Support Process Design Team
How Service Cloud Helped Carvana Move Into The Fast Lane
Carvana
Janette Blatz
Product Track Lead
Design Within Reach Expands Its Brand With a Personalized Approach
Design Within Reach
John Edelman
Cheif Executive Officer
Going the extra mile for customers drives a retention rate of 99%.
DUFL
Bill Rinehart
Founder and Chief Executive Officer
KONE Keeps People on the Move With Salesforce
KONE
Henrik Ehrnrooth,
President and Chief Executive Officer
Marriott Takes Care of Customers With Innovation in the Hands of Every Agent
Marriott International
Stephanie Linnartz
Global Chief Commercial Officer
Why The Container Store Is A Trailblazer In Retail
The Container Store
Jason Lomonaco
Customer Solutions Director
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