Case Study: Cardella Waste & Westside Environmental achieves real-time dumpster tracking and operational efficiency with Salesforce Maps

Cardella Waste boosts their efficiency with the help of Salesforce Maps

Cardella Waste Services, a family-owned waste-management company serving the New York and New Jersey metro area for over 65 years, manages more than 10,000 dumpsters and provides 24/7 collection, hauling, recycling and redistribution for construction and demolition clients. With all critical data in Salesforce, the company’s core challenge was simple but vital: “Where are our dumpsters?” — manual tracking made inventory control, dispatching and growth unsustainable.

By adopting Salesforce Maps and its Live Tracking telematics, Cardella gained real-time, map-based visibility into dumpsters, trucks, customers and sites, with color-coded inventory, weather/traffic overlays, automated arrival alerts, and automatic time-on-site tracking that drives invoicing. The result was faster, smarter dispatching, repurposed assets (avoiding unnecessary purchases), automated workflows and improved revenue capture, delivering labor, fuel and maintenance savings while increasing customer satisfaction and capacity without adding trucks.

Cardella Waste & Westside Environmental

Joseph Cardella

Senior Vice President