Salesforce DMP
87 Case Studies
A Salesforce DMP Case Study
Angie’s List was growing rapidly, adding about 50 salespeople a month to its advertising sales team, which created challenges around recruiting, onboarding, retention, and keeping performance consistent. The company turned to Salesforce DMP, using Salesforce tools to support its CRM and sales management needs as it scaled.
Salesforce DMP implemented Work.com coaching tools, the Salesforce Mobile App, and customized dashboards to help managers coach reps, track performance, and monitor the pipeline in real time. The results included a 10% increase in average monthly sales per rep, faster onboarding, and lower turnover, with the initial rollout completed in less than three months and strong user adoption across the team.
Angie Hicks
Co-Founder and Chief Marketing Officer