Case Study: Easterseals Bay Area achieves integrated, scalable autism care and quadrupled client reach with Salesforce DMP

Easterseals and Salesforce take on autism and disability together

Easterseals Bay Area is a leading nonprofit providing autism and disability services to children and families across Northern California. Facing rising demand and cumbersome manual workflows for referrals, scheduling, and billing, leadership needed a faster, more scalable way for clinicians to focus on care instead of paperwork.

They implemented Salesforce Health Cloud to centralize patient records, unify more than 3,600 practitioners and 600 employees, and support over 80,000 client visits per month. The platform improved coordination, sped escalations and treatment adjustments, helped quadruple the number of clients served, and enabled better outcomes for children like Johnny—capabilities the organization plans to roll out across its affiliates to multiply impact.

Easterseals

Robert Van Tuyl

Chief Innovation Officer