Case Study: Wilson’s Business Solutions achieves granular, real-time market insights and offline field access with sales-i

Wilson’s Business Solutions are using sales-i to track market trends and access data in the field

Wilson’s Business Solutions, a family-run stationery and office-supply business with 7 locations and over 90 employees, turned to sales-i after finding their previous system, Acsellerate, could not drill into the 265 product subcategories they use or integrate cleanly with their complex Silk back-office. They needed faster, more customizable reporting, better integration for territory/product/discount codes, and reliable mobile access for field teams working in remote areas.

sales-i implemented a tailored mapping and dashboard solution—plus a robust mobile app—so Wilson’s could filter and drill into customer, product and transactional data granularly, customize user access by role, and preload/use data offline. The result: much faster, actionable reporting (covering all 265 subcategories), live multi-dimensional statistics for real-time trend monitoring, improved field performance and customer service, and rapid time-to-value that Sheila Wilson called “totally blown away.”

Wilson’s Business Solutions

Sheila Wilson

Sales And Markrting Manager