Case Study: Arctic Office Products achieves easy identification of eroding sales margins with sales-i

Sales-i helps Arctic Office Products identify eroding sales margins with ease

Arctic Office Products, Alaska’s largest independent office products, furniture and business machines supplier, struggled as it grew with an inability to track sales and gather intelligence on sales trends and data. Sales Manager Michael Richardson and his team needed a business intelligence tool that could connect to their DDMS ERP and provide fast, usable reporting—so they implemented sales-i.

sales-i connected directly to DDMS and delivered a robust report generator and analytics that let AOP run usage and sales reports quickly, identify eroding margins, and analyze customer and vendor trends, volume and profitability. The result was a more efficient sales team, far less time spent compiling data, clearer margin visibility to “plug the holes,” and continued value from sales-i after more than seven years of use.

Arctic Office Products

Michael Richardson

Sales Manager