Case Study: Ken Smith Auto Parts achieves instant sales performance tracking and rapid business planning with sales-i

Ken Smith can track performance and create concise business plans instantly thanks to sales-i

Ken Smith Auto Parts, a family-owned automotive parts supplier with over 50 years’ experience and 12 US locations (16 outside salespeople), struggled to track sales and productivity as it grew. The company turned to sales-i’s sales performance/analytics solution because compiling customer sales data and building concise business plans previously took days and left the team without timely, actionable insight.

Ken Smith Auto Parts linked its DST back-office ERP to the sales-i system (going live in November 2012), giving staff instant access to invoice-level data and saveable reports. As a result, tasks that once took days now take seconds, managers can track salesperson performance and sales trends, prioritize activity, automate reporting, and confidently act on accurate numbers—transforming productivity and decision-making with sales-i.

Ken Smith Auto Parts

Tim Gray

Fleet Account Manager