Case Study: Diagmed Healthcare achieves real-time data-driven decisions and major time savings with sales-i

Independent distributor of endoscopy and diagnostic equipment to the National Health Service and private healthcare markets transforms business with sales-i

Diagmed Healthcare, an independent distributor of endoscopy and diagnostic equipment to the NHS and private markets, faced slow decision-making and over-reliance on a few people to extract data from their centralized Microsoft Dynamics NAV ERP. Needing standardisation across processes, supply chain and pricing, they evaluated options and chose sales-i’s sales performance platform to give broader, real-time access to their business data.

sales-i integrated with Diagmed’s Dynamics NAV and provided tools such as Enquiries and Campaigns to deliver up-to-date insight to 30+ users. The implementation turned manual data processing into supportive analytical roles, reclaimed significant man-hours, improved pricing and negotiation visibility, and materially sped strategic decision-making—saving Diagmed time, money and effort while they expand sales-i use in year two.

Diagmed Healthcare

Daniel Edmondson

Commercial Director