Case Study: Medical supplier Helapet achieves double-digit growth and faster deal closures with sales-i

Helapet is a manufacturer and distributor of medical and cleanroom consumables, serving core markets such as hospital pharmacy, pharmaceutical manufacturing, laboratory, and veterinary environments

Helapet, a manufacturer and distributor of medical and cleanroom consumables, was struggling to monitor thousands of product codes, ledger accounts and delivery points across a crowded healthcare market. Account Managers were spending hours on Excel and Word, with no searchable history or easy way to spot changing buying patterns. To solve this, Helapet adopted sales-i — using its analytics, reporting and the Enquiries facility to better track accounts and prioritize visits.

sales-i replaced time‑consuming spreadsheets with real‑time visibility for call planning, enquiries and Sales vs Gaps, letting Account Managers make more calls and present deeper purchase‑pattern insight. Helapet credits sales-i with saving time, boosting productivity and aligning with its Lean Six Sigma goals — outcomes that helped deliver measurable results including a 12% growth in 2018, a 31.3% increase in new business pipeline and double‑digit growth in both 2018 and 2019.

Helapet

Tony Phelps

Sales and Marketing Manager