Case Study: Point Spring & Driveshaft achieves improved sales visibility and smarter decision-making with sales-i

Having supplied the heavy duty and commercial vehicle aftermarket for almost 90 years, Point Spring & Driveshaft continues to deliver competitive pricing and superior customer satisfaction with the help of sales-i

Point Spring & Driveshaft Company, a Pittsburgh-based supplier to the heavy duty and commercial vehicle aftermarket with nine locations and nearly 90 years of history, struggled with inconsistent communication and poor visibility into customer buying trends and daily sales activity. To solve this, the company turned to sales-i and its sales performance/analytics platform to give sales leaders timely, accurate data across locations.

After implementing sales-i in November 2014, Point Spring & Driveshaft Company gained a clear, drillable view of customers, product lines, salespeople and locations, driving better-informed decisions and faster problem resolution. sales-i delivered noticeable adoption and improved transparency—enabling the team to address issues more quickly, increase daily engagement with the system, and explore CRM integration to further streamline account information sharing.

Point Spring & Driveshaft Company

Sean Ryan

Executive Vice President, COO