Case Study: Abracs achieves faster reporting, better knowledge sharing and 2–4 hrs/week savings with sales-i

Abracs are using sales-i to save time and share knowledge

Abracs, a York-based specialist in abrasive products with 17 sales specialists covering 3,000 accounts and 1,300 SKUs, needed faster, more transparent knowledge-sharing and better territory and time management. Relying on Excel and manual reports left them blind to sales leakage and opportunities, so Abracs turned to sales-i’s sales performance tool to provide real-time, remotely accessible insight across their business.

sales-i delivered easy-to-use reporting and drill-down analytics (Enquiries, Sales vs Gaps, Snapshot reports and custom fields) that gave Abracs instant financial visibility and actionable opportunity lists. The change produced immediate ROI—financial reports that once took hours now take seconds, the team saves at least 2–4 hours per user per week, and Abracs can proactively spot falling customer spend to prevent sales leakage.

Abracs

Gareth Waters

Operations Manager