Case Study: OnSide speeds member registration and youth worker admin with Sabio

OnSide - Customer Case Study

OnSide, a charity that operates a network of Youth Zones for young people, faced a challenge with its aging Salesforce Classic implementation. Seeking greater speed and efficiency in its operations to focus more resources on its core mission, the organization partnered with vendor Sabio's partner makepositive to migrate to the more modern and functional Salesforce Lightning platform.

The solution implemented by makepositive involved a phased migration to Lightning, which included rebuilding key tools like Member Search and the Activity Register as faster, more responsive Lightning components. This provided reception staff with simplified search and payment functions and enabled youth workers to spend less time on administration. The project, delivered by makepositive, successfully accelerated member registration and maximized the time young people could spend in the Youth Zones without disrupting the charity's activities.

OnSide