Case Study: Visioncall cuts costs and expands mobile eyecare with Sabio and Salesforce Field Service Lightning

Implementing Field Service Lightning to expand mobile eyecare offering

Visioncall, a mobile eyecare provider for UK care homes, engaged Salesforce partner makepositive to overcome logistical hurdles from its paper-based scheduling and patient record systems. This manual process was a barrier to the company's goal of expanding its services to new patient communities and generating millions in new revenue.

makepositive implemented a digital workflow using Salesforce Field Service Lightning, which included an innovative iPad app for optometrists to send and receive patient data. This solution cut paper costs by 50%, reduced travel mileage by 20%, and accelerated data processing. The new efficiency empowered Visioncall to pursue significant expansion, opening up several million pounds in new business opportunities.

Visioncall

Brian McGuire

Director