RWS
229 Case Studies
A RWS Case Study
WellMed Medical Management, a San Antonio–based healthcare provider serving more than 130,000 seniors in Texas and Florida, relies on a two-person in-house translation team to handle over 700 projects a year—62% of which require same- or next-day turnaround. The team must accurately translate complex medical terminology into two regional varieties of Spanish and maintain an appropriate tone for an elderly audience, while working from different offices and providing real-time telephone support to clinical staff.
By using SDL Trados Studio and SDL MultiTerm with translation memory and shared glossaries, the translators deliver fast, consistent, high-quality bilingual content and live support without outsourcing, achieving major productivity gains and cost savings. WellMed is now expanding into SDL Trados GroupShare and MultiTerm Workflow so clinicians across clinics can access approved terminology in real time and submit new term requests, further streamlining care communication.
Olga M. Calderón
Senior Communications Translator