Case Study: Dutch Ministry of Justice achieves streamlined, responsive web content management and direct newsletter control with RWS

SDL Tridion Sites makes it possible for the Dutch Ministry of Justice to react quickly and accurately to changes in the law or major news events across a variety of sites

The Dutch Ministry of Justice, the largest government department in the Netherlands with roughly 100 public websites and millions of users, faced an ad hoc, decentralized web presence that made it difficult to keep legal information current and consistent. A central web knowledge center and a study highlighted the urgent need to streamline and centralize content management and governance.

The ministry implemented SDL Tridion Sites and SDL Outbound Email to centralize publishing, enable over 100 civil servants to update content quickly, and manage about 60 subsites plus the intranet. The solution delivered faster, more accurate responses to legal changes and news, multilingual BluePrinting, direct control over newsletters with personalized email, reduced reliance on third‑party agencies, and improved site stability and a consistent look across its web estate.

Ministry of Justice

Willem-Jan Gevers

Senior Adviser on Online Media