Case Study: Philips achieves significant translation cost savings and streamlined documentation with RWS Tridion Docs

Philips streamlines documentation processes and saves translation costs using SDL Tridion Docs

Royal Philips’ Image Guided Therapy (IGT) unit, a global leader in health technology, needed to scale and speed up translation and publishing of product documentation across many markets without adding staff. They faced inconsistent PDF outputs, publishing downtime, and no direct connection between their content management system and their existing SDL translation management system.

SDL implemented Tridion Docs with professional services to integrate systems, migrate content, and define stylesheets and workflows. The automated process now supports Instruction for Use translation into 35+ languages, preserved staffing levels, eliminated desktop publishing costs in India, delivered on‑brand PDFs, faster edits and feedback, tight SDL TMS integration, and a stable, highly satisfactory authoring and translation workflow.

Philips

Stef Mestrom

Project Manager