Case Study: Meyn achieves faster, more accurate, EU-compliant user documentation with RWS Tridion Docs

Meyn Fast Tracks its User Documentation Process

Meyn, a global OEM for the poultry industry founded in 1959, was struggling with a 1990s-era documentation process that used a patchwork of Office and Adobe tools and an inflexible processor. The outdated workflow caused inaccuracies, delays and customer complaints, and left Meyn vulnerable to stricter EU documentation requirements. To modernize its manuals and restore customer confidence, Meyn chose RWS as a partner.

RWS deployed Tridion Docs (with Antenna House Formatter) to introduce data-driven, structured content (DITA, STE) and wiki-style collaboration so writers and subject matter experts can edit sections, reuse content and automate publishing. Within months Meyn produced a prototype manual and is seeing improved consistency and accuracy, reduced reliance on SMEs, expected content reuse of up to 25%, projected translation cost savings of 30–50%, compliance with EU rules and a roadmap toward company-wide reuse and customer self-service publishing.

Meyn

Tom den Hertog

Manager, Documentation Department