Case Study: Globally Renowned Patient Recruitment Company achieves rapid large‑scale multilingual localization to meet tight launch dates with RWS

Managing the demands of patient recruitment

RWS, a world-leading provider of technology-enabled language, content management and intellectual property services, supported a global patient-recruitment company that faced a sudden surge in studies across multiple sponsors. Rapidly increasing translation volumes, frequent file updates and changing site priorities strained the client’s internal resources and created tight deadlines that required new, scalable processes.

RWS established scalable translation workflows with regular coordination meetings, robust tracking, flexible DTP-enabled workstreams and best-practice documentation for the client’s project teams. The program delivered 1.24 million words in three months, localized up to 12 document types per site into 45 languages, supported teams across Europe and the United States, and ensured materials met launch dates for all recruitment campaigns.