Case Study: Life Sciences Company achieves scalable 60-day translation model and 99% on-time delivery with RWS

Life Sciences Company Achieves Scalable Translation Model in 60 days

A global life sciences laboratory services company that provides clinical laboratory and drug development services faced a growing translation backlog and workflow inefficiencies. The clinical team needed fast, scalable translation and DTP for investigator manuals, lab manuals and synopsis reports into 56+ languages, with no forecasting, a required 5‑day turnaround, better version control, translation memory leverage, and greater transparency for tracking and reporting.

SDL partnered with the client to implement an agile, scalable translation model in 60 days, using an online collaboration portal, a follow‑the‑sun production model, centralized translation memory, automated admin tasks, and end‑to‑end file preparation, translation, DTP and QA. The solution delivered about 8 million words per month across 475+ projects with 99% on‑time delivery, the ability to expand to 80+ languages, improved reporting and version control, and ongoing performance-driven improvements.