Case Study: Leading Global Bank achieves streamlined, cost-effective eLearning localization for 200,000+ employees with RWS

Leading global bank streamlines the localization of learning for 200,000+ employees

A leading global bank with more than 200,000 employees faced a complex challenge: its small global learning team delivers mostly digital training (about 85%) that’s developed in English and localized into up to 12 languages. Localizing interactive eLearning—mixing multimedia, software-like functionality and strict compliance content—required technical know-how, rigorous QA and cultural sensitivity, and previously created administrative overhead and inconsistent quality from multiple vendors.

RWS solved this by embedding a dedicated project manager and offering end-to-end eLearning localization services—including translation, third-party linguistic review, reintegration, post-build testing and occasional source-content edits. The consolidated approach cut administration and costs, improved quality control and turnaround times, ensured reliable translations across 12 languages, and gave the bank a trusted partner that helps plan capacity and resolve issues proactively.