Case Study: Hach achieves rapid ROI with RWS Tridion Docs and RWS Translation Management

Hach cuts translation costs by 60% with RWS

Hach, a company that manufactures water quality testing instruments, faced challenges in managing its complex technical documentation for global markets. With increasing content volumes, multiple document variations, and translations into 27 languages, their small technical writing team had become a bottleneck. To address this, Hach partnered with RWS to implement its Tridion Docs content management system and RWS Translation Management service.

By deploying RWS's end-to-end solution, Hach achieved a rapid return on investment and dramatically streamlined its publishing process. The results included reducing publishing timeframes from 10 days to just 15 minutes and cutting translation cycles from 3 months to under one month. Furthermore, RWS helped Hach reduce its translation costs by 60%, saving $260,000 in the first year alone, while also significantly increasing the technical writing team's satisfaction.

Hach