Case Study: Smart-Home Device Manufacturer achieves rapid global scaling of functional and linguistic testing—doubling languages and boosting pre-release bug detection with RWS

Delivering functional and linguistic excellence – globally

A leading California-based smart-home device manufacturer known for simple, reliable products needed to ensure that functionality and language quality held up as it expanded into new markets. Rising volumes and additional language sets made in-house testing by a three-person team impossible to scale, and the company did not want to increase headcount, handle recruiting, or expose pre-release products outside secure facilities.

RWS recruited and qualified native-speaking testers familiar with home security, hired ten testers and a test lead to cover nine markets/seven languages within four weeks, adapted test plans, implemented bug tracking, and ran testing in secure facilities while working as an extension of the client’s team. The program doubled the number of languages in under a year, grew the testing team 300% in six months, completed testing cycles in under two weeks, caught nearly 25% more bugs pre-release (including a major English bug fixed before localization), and freed the client to focus on higher-value work while avoiding recruiting and HR overhead.