Case Study: DDI advances accessible learning with RWS

DDI identifies 45 accessibility gaps with RWS

DDI, a leadership development company, was determined to accelerate the accessibility of its digital training platform but faced challenges due to limited internal resources and incomplete knowledge of best practices. To address these gaps, the company turned to its trusted localization partner, RWS, for their Accessibility Services and eLearning Services expertise.

RWS conducted a rigorous audit of DDI's learning platform, identifying systemic accessibility gaps and providing a detailed remediation plan. The vendor also improved video accessibility by implementing SDH subtitles and creating descriptive transcripts for screen readers. As a result, DDI activated a comprehensive improvement plan, is systematically addressing high-priority issues, and has updated its internal standards to embed accessibility into all future development work.

DDI